Shipping policy

Shipping Policy

Last updated · 2025 | Valid for orders within Pakistan only

We deliver across Pakistan with care. Please review our shipping details below before placing your order so you know exactly what to expect.

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Shipping Fee

Rs. 200 flat

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Delivery Time

5–7 Business Days

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Delivery Area

All over Pakistan

Shipping Rates

We charge a flat shipping fee on all orders, regardless of order size or destination within Pakistan.

Destination Shipping Fee Estimated Time Status

All cities — Pakistan Rs. 200 5–7 business days Available

International — — Not Available

📌 Please Note

Business days do not include Sundays and public holidays. Delivery timelines may be extended during peak sale periods, Eid, or adverse weather conditions.

Order Processing

All orders are processed within 1–2 business days after payment confirmation. Orders placed on Sundays or public holidays will be processed on the next working day.

Once your order has been dispatched, you will receive a confirmation message with your tracking details via WhatsApp or the contact information provided at checkout.

Orders are only dispatched after full payment or COD confirmation

Please ensure your delivery address and contact number are correct at the time of ordering — we are not responsible for delays caused by incorrect information

In case of an address change, notify us before dispatch — changes cannot be made once the order is shipped

Payment Methods

We offer both advance payment and Cash on Delivery for your convenience.

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Advance Payment

Bank transfer, EasyPaisa, JazzCash, or online payment. Order is confirmed immediately upon payment.

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Cash on Delivery (COD)

Pay in cash when your order arrives. Available across Pakistan. COD orders may take slightly longer to process.

⚠ COD Policy

For COD orders, please ensure someone is available to receive the parcel. If a COD order is refused or returned without valid reason, you may be restricted from future COD purchases.

Order Tracking

Once your order is dispatched, a tracking number will be shared with you. You can use this number on the courier's website to track your parcel in real time.

If you have not received your tracking details within 2 business days of placing your order, please reach out to us at minhanbysana@gmail.com or via Instagram/WhatsApp.

Delays & Lost Parcels

While we do our best to ensure timely delivery, Minhanbysana is not responsible for delays caused by the courier service, customs, natural events, or circumstances beyond our control.

If your parcel is significantly delayed or appears to be lost, please contact us and we will coordinate with the courier on your behalf to resolve the issue as quickly as possible.

Delivery to remote areas may take additional 2–3 days beyond the standard timeframe

Minhanbysana is not liable for parcels marked as delivered but not received — please contact the courier directly with your tracking number